Telephony Systems

Telephony System—What Is It?

A telephony system is a new technology that is associated with the transmission of fax, voice and other information between parties located at great distances. It uses the internet in place of traditional telephone infrastructure for communication or exchange of spoken or other telephonic information.

The telephony system is growing massively popular among businesses as it enables users to make long distance calls via the internet at local-phone connection rates. Also known as the IP phone system or internet telephony, it uses packet switched VoIP (Voice over Internet Protocol) to seamlessly transmit telephone calls via the internet in place of the circuit switched telephony that is used by conventional PSTNs (Public Switched Telephone Network) .

VoIP telephony systems basically comprise of private branch exchange or an IP PBX that connects to a VoIP service provider via LAN. Using this technology, the voice information basically travels in numerous individual network packets across the internet. It employs different encoding schemes as well as compression technology to lower the size of the voice packets so that information can be transmitted easily and efficiently.

Simply stated, IP telephony systems is a term that is used for technologies that adopt packet switched connections of the IP (internet protocol) with a purpose to exchange different forms of information like fax and voice.

Advantages of Telephony Systems

IP telephony systems offer innovative and tailored solutions for communication purposes. Here are some of the many benefits you get can enjoy with IP telephony systems:

  • Scalability
  • Multisite connectivity through your data network
  • Sophisticated and innovative calling features
  • Web conferencing integration
  • Significant communication cost reduction
  • Web-conferencing integration
  • Improved communication across the enterprise and with partners and customers, leading to enhanced productivity and performance.
  • Enables staff members to perform their tasks more efficiently and effectively as employees at different locations/sites can effectively interact and communicate with each other
  • Since voice and video communication is made simple, quick, easy and cost effective, it helps businesses lower business travel expenses which otherwise were important to collaborate with staff working at different locations to ensure that everyone was aware of the new policies, practices and targets of the organisation and working in conformity and unity to achieve the specific organisational goals.
  • Enhanced operational business efficiencies
  • Bringing together both remote and mobile employees
  • Effective, quick and smart management of voicemails, email messages and faxes
  • IP telephony systems also aid in future business scalability and growth.

For more information or service assistance, get in touch with us today! We have a team of friendly and knowledgeable consultants available at your service round the clock. Contact us to discuss your needs with our representative and we will guide you on how and why you should implement telephony system in your networking system.