IT Desktop Support Services

IT Desktop Support Services

At IT Solution, our highly qualified IT support professionals deliver timely, reliable, and expert services, allowing customers to be closely aligned with their needs and resources. We provide a wide spectrum of computer support solutions, including office network support services, software support services, hardware support services, pc repair and system maintenance that is critical in keeping business running smoothly and preventing disruptions.

IT Desktop Support Packages

(include monthly maintenance, project-based support or Adhoc break fix)

Fully Managed Desktop – We fully managed your pc to ensure its continuity from time to time

Desktop Remote Support – We will be able to support you when required, as and when you need

Project-based Support – Utilise our technical support staff on project-basis and escalate problems or work on projects as and when you need

We Provide.. IT Desktop Support Singapore

On Site Desktop Managed Services
Our engineers will go to your location and resolve all technical issues, including all hardware installations, software installations, configurations, IT server support, computer technical support, printer, copier installation and support, faxing solutions and many more. Our IT outsource managed services help companies to reduce in operational costs as hiring a full-time tech support staff is not required to manage the IT resources.

Remote IT Desktop Support Services
We offer remote IT support online, whether your machine is in office, home, hotel or anywhere, our professional remote IT support tools can quickly resolve most issues, either back-end or interactively with the user. Our virtual office support services are designed to provide your business with full control and manage your IT infrastructure and network resources to improve IT infrastructure up-time and productivity, while reducing operational costs at the same time.

Using our back office support services and online IT support services, we can remotely manage your network and proactively resolve issues. In cases where remote support are unable to resolve the issue, we will provide on-site services.

Phone IT Desktop Support Services
Our engineers are available individually for phone support at any time. Rest assured, you will generally speak to the same engineer assigned to your account. This personable approach will help to develop strong customer relationship and provide a secure and fast way to ensure your IT resources operate efficiently.

These services help in speeding resolution of all complaints and problems pertaining to your IT infrastructure. Our support tech and customer service provide seamless accessibility and smooth running of IT infrastructure, at the same time enhancing user-experience, which is extremely important for business growth.

Leverage on our IT support expertise and passion for success to your advantage. Contact Us!