All businesses that want to keep an online presence and succeed in digital marketing should have a good, well-maintained website. Maintaining a website is as crucial as actually building it. This is because there are regular updates on the tools and technologies and you need to be aware to keep up with the competition. Likewise, any sort of limitations on your website like slow loading speed will decrease conversion rates and hence your customer base. Businesses need to understand that a poorly managed online presence will be a major issue in the long run.
Luckily, web maintenance services in Singapore are very easy to find. There are a number of companies offering different types of Singapore website maintenance packages at different costs. As a business owner, you would want the best maintenance plan at lower costs.
If you do not have time to maintain or manage your website, IT Solution can assist you in doing so. We provide web maintenance services in Singapore at an affordable rate that can cater to all your needs.
Read on more to find out about our WordPress maintenance plans, average monthly website maintenance fees and what does website maintenance include.
Table of Contents
Why Do You Need Website Maintenance Services?
Security
Security is without a doubt the most important aspect of your business website. If you are an e-commerce or some other business with critical customer details, only one breach is enough to destroy your entire business. New threats pop up every day and without proper website maintenance, you will not be able to resist them. The maintenance team will update security features regularly so that it is always well-equipped to fight against any threats.
Visitor Experience
The visitor experience is the primary method of communicating to online viewers through your website. If your website loads slowly and takes a longer time to respond, you will certainly lose viewers to your competitors. New technologies and updates are being set up every day to provide the best visitor experience. Without a proper maintenance plan, you will not be able to take advantage of such advancing technologies.
Search Engine Optimization
Search engines like Google and Bing rate your website based on its architecture and inside content. Without a proper ranking, your website will mostly never reach online viewers. A proper maintenance strategy will align your website performance and content with the best metrics that search engines will assess while ranking.
How to Select Website Maintenance Packages?
While selecting website maintenance services company, there is not the best fit that works for everyone.
In the market, there are a wide range of Singapore top website maintenance services that different companies can provide which can be a hassle to choose from.
However, the following are the most common features that you should look for in a Singapore website maintenance package.
Website Maintenance Costs
The very first thing you would look for in a maintenance plan is its costs. You need to make sure the investment is worth every penny. Likewise, you must understand that the average monthly website maintenance fees also depends on the size, complexity, and functionality of your website. Furthermore, you must also keep in mind the extra money that you might have to pay for additional services such as website design and management services do vary accordingly. Look around for a number of developers and compare their average price before you make the decision.
According to your needs and requirements, your service providers will provide the WordPress maintenance plans that is best suitable for your website.
Website Maintenance Requirements
While selecting a Singapore WordPress maintenance package for your website, be sure of your requirements. If you have an IT person in your proximity, you can discuss your requirements before you hire a developer.
You would also like to understand more on what does website maintenance include and what are the web design and maintenance cost before you make your decision. It is always helpful to keep the following things in mind.
- Be sure of all the tasks that you can and cannot do. You do not want to waste your money and resources on easy tasks that can be done by yourself.
- If you have a team for content updates (text, images, files), you need not seek assistance from the website maintenance company in Singapore.
- It is best if you leave advanced tasks such as daily backups, layout or appearance and speed optimization to the maintenance provider. Likewise, leave the tasks of security updates such as themes and plugins to the service provider so that you can have peace of mind.
Our Website Maintenance Packages:
Maintaining Your WordPress Website
Basic Plus
S$ 800
Per Year, 4 Hours For 1 Year
- 4 hours of web page content, theme & and bug-fixing
- Fix any error for your WordPress website
- WordPress Backup 30 days retention in Cloud
- Monthly WordPress version and plugins update
- Website Security Protection Services worth S$300/yr
- Website Site Performance Services worth S$300/yr
- Bonus Audit Logging Plugin worth S$60/yr
- Suitable for Basic WordPress Site
Business Plus
S$ 1300
Per Year, 10 Hours For 1 Year
- 10 hours of web page content, theme & and bug-fixing
- Fix any error for your WordPress website
- WordPress Backup 60 days retention in Cloud
- Monthly WordPress version and plugins update
- Website Security Protection Services worth S$300/yr
- Website Site Performance Services worth S$300/yr
- Bonus Audit Logging Plugin worth S$60/yr
- Bonus Caching Plugin worth S$66/yr
- Suitable for Standard WordPress Site
Premium Plus
S$ 1800
Per Year, 20 Hours For 1 Year
- 20 hours of web page content, theme & and bug-fixing
- Fix any error for your WordPress website
- WordPress Backup 90 days retention in Cloud
- Monthly WordPress version and plugins update
- Website Security Protection Services worth S$300/yr
- Website Site Performance Services worth S$300/yr
- Bonus Audit Logging Plugin worth S$60/yr
- Bonus Caching Plugin worth S$66/yr
- Bonus RankMath SEO Plugin worth S$83/yr
- Suitable for Advance WordPress Site (DIVI, Elementor) or Woocommerce Site
Service Level Agreement
Response Time Commitments
- Support: Project Management, Email, WhatsApp*
- Response Time: 30min* ~ 8 working hours
“Experience our commitment to timely support with our Service Level Agreement (SLA): WhatsApp responses within 30 minutes to 4 hours (available with Premium plan, Daily, 8 am – 12 am), and emails within 2 to 8 hours (Monday to Friday, 9 am – 5 pm). Should downtime surpass 1 hour, rest assured, as we guarantee one week’s compensation for every hour of downtime on hosting and/or maintenance subscriptions. Your online presence is paramount, and we’re dedicated to safeguarding its uninterrupted performance.”
What We Offer
After you are done listing your requirements, look for the best service provider that can serve your expectations. We, as a service provider also provide custom website maintenance which can come at a slightly greater price. The basic services offered in our WordPress maintenance plans include:
Fixing Broken Links
This is one of the most important tasks during ongoing website maintenance. Broken links will present a negative image of your business to your viewers.
Fixing Errors
Fixing errors is the first right thing you should do immediately after finding them. This is a question of whether you want to keep or lose your customers.
Search Engine Optimization
SEO optimization is one of the most crucial tasks for a modern online business. There is a wide range of factors on the basis of which the search engines rank your website in search results. These include website load speed, response times, user experience, and the quality of content.
User Experience
Most of the service plans offered by maintenance companies include updates and improvements in user experience. Since this is the point of connection between your product or services and the user, this is a crucial part of the maintenance process. We provide high-quality updates and improvements in user experience by making use of the latest trends and technologies. This can be the addition or removal or modification of content, themes, and web pages.
Security Monitoring
Security-critical sites like E-commerce should always be prepared against breaches and malware infections. This is why regular security monitoring is a must-have. Likewise, you must maintain regular backups of your highly secure components. If there are new security patches and updates, you must install them.
Other important services include database optimization, analytics, website reviews, theme updates, uptime monitoring, and upgrades in hosting plans. Furthermore, we will send you weekly reports about your website performance so that you have a clear view of your progress.
Why Choose IT Solution Singapore?
We understand that while selecting a web maintenance services Singapore, there is no straight answer that can address all your requirements. The cost and services for WordPress maintenance in Singapore varies accordingly to different requirements of individual clients and the list of services different service providers can offer. Some of the service providers have standard packages and charge on the basis of hours per month. Some offer continuous support and charge a monthly fee with or without annual billing.
IT Solution Singapore provides state-of-the-art website maintenance services, website design and management services so that your website operates at its full potential on a regular basis. Our specially designed care plan will help you reap maximum benefits to reach your long term goals. We have a dedicated team of developers who have unmatched experience in this industry.
Even though our Singapore WordPress maintenance services are world-class, they are still very affordable. Our web design and maintenance costs are priced reasonably and friendly to cater to all your needs. If you are a new business owner who incorporate Singapore company where you already own a website, we will carry out all the necessary steps so that your website is a success. If you have not got a website yet and is looking for one, you can check out our website development packages and make us your business partner and we will help you save hundreds of dollars every month.
With our WordPress maintenance plans, IT Solution Singapore will help you to achieve success for your website so that you can achieve your goals in the long run.
In summary below, our WordPress maintenance cost is very affordable, we break it down into monthly expenses for you that the cost we are charging is equivalent to a WordPress premium plugins that you would have to pay monthly or yearly for the best performance on your website.
| Basic Plan | As low as S$66.66* per month |
| Business Plan | As low as S$108.33* per month |
| Premium Plan | As low as S$150* per month |
Contact us today or click on the live chat to learn more about our Website Maintenance Singapore packages!
FAQ on IT Solution Website Maintenance Services
Why do I need IT Solution website maintenance services?
By engaging IT Solution website maintenance services, our communication is not only just on email support. By engaging IT Solution Singapore, you have designated agent assigned to you to contact via WhatsApp on standby to answer your inquiry which the agent will alert your supporting website maintenance services manager to contact you and assist on your request.
Our IT Solution website maintenance services plan don’t just base on the use of email to communication with client request, we use project management tools to keep track client request and communicate in order to keep the conversation threading in place.
What is website maintenance services?
Website Maintenance Services is to manage website content management such as web pages contents, layout, images updates, fix website error, ensure website is running softly, update any outdated software, backup website files and the most importantly is free from malware and virus files which will make red flag to anti-virus provider that help their users identify malicious websites. One of them will be Norton Safe Web.
Our website maintenance services only cover website that run on WordPress – content management system. Check out our various plans and get in touch with us. If your website is not WordPress, we can still help you. Just contact us and let us know which platform you are using and we will analyse for you and find you a solution.
My website is not WordPress, can I engage your website maintenance services?
Our website maintenance services ideally are for websites that runs under WordPress CMS. Nevertheless, if we get to understand your website better, we can provide you with a solution to migrate into WordPress and you can use our website maintenance services.
Just contact us and let us know more details such as your website URL and we can analyse from there and give you a better solution so that you can use our website maintenance services.
My website is developed by someone else, can IT Solution assist?
Yes, we can. As long as your website is run by WordPress. You must have your website backend login as administrator or have access to your hosting server. We will be able to further assist you with our website maintenance services.
If you want to move away from your existing provider, IT Solution Singapore can also assist you. We provide hosting server such as shared hosting or dedicated server where you can host your website with us. Our website maintenance services included state-of-the-art website security protection services that will ensure your website run well.
Does your website maintenance services cover custom functionality testing?
No, custom functionality testing require lots of hours of testing in order to fulfill client satisfaction. It does not cover under our website maintenance services plan. This will be a separate services.
Having a custom functionality on a WordPress site might not be compatible to future updates such as the WordPress Theme newer version which may cause another issue when upgraded to new theme version or even WordPress latest version. It is best to test it on a staging server instead of doing it on the production server. Always perform a backup just in case it causes the whole website to be downtime. Backup can assist to restore back to original before performing custom functionality testing.
What is project management support for website maintenance services?
Once the client engaged in our website maintenance services, we will create project management project for the client to create tasks or email us on the request requirements for us to analyse and work on. This allows us to deduct the supporting hours depending on the website maintenance services plan that was engaged.
We use project management is because we want to keep track of all threads which our client can easily attach files to us and any comments by the client or our staff are date stamped. The client can either login to our project management portal or reply email from their mailbox. Without using project management, communicating with client would only be in email which email can be messy when there are many micro tasks needed to be fixed.
What is IT Solution response time for website maintenance services?
Our response time for website maintenance services is between 2 to 8 working hours. This means that when the client sends their request to us, we will communicate with the client about their request in our project management to make necessary changes to their website.
We do not want to over-promise to our clients that our response time is immediate or within 2 hours. Giving us the buffer between 2 to 8 working hours allow us to manage our workload more efficient in order to provide our client with the best satisfaction of our services.
Why is IT Solution website maintenance cost so expensive?
Our website maintenance costs have gone through as much research to provide the best package that will cater to our client website operation to run well and smoothly. Once you analysed our packages, it is actually not expensive than you think it is.
As we are a full service web solution provider agency, we are managing more websites. Therefore, we have the resources to subscribe to premium plugins which we can implement these great plugins to our client website as part of the website maintenance cost. So if you engage our website maintenance services, you will definitely save costs than you can imagine.
How much does it cost to have someone maintain my website?
Website maintenance service fees vary depending on the amount of work done and the individual skills. Maintenance done by two people may not give the same results, so you need to choose the right service provider.
IT Solution Singapore offers website maintenance services starting from S$500 per year. The prices can go up to $1800 per year, but we offer more bonus services for the higher package. Furthermore, all of our clients get free Website Security Protection Services worth S$300 per year.
What is included in a website maintenance plan?
This depends on the service provider. IT Solution Singapore offers one of the most comprehensive website maintenance plans in Singapore, which include:
- Web pages contents, layout, images updates
- Fixing WordPress website issue
- Website backup (Up to 90 Days) and web security
- Monthly WordPress version and plugins update
- Assistance to increase website speed and performance (Require Website Site Performance Services)
