Managed IT Service in Simple Terms: Why You Need it in Your Business?
In this digital era, businesses and organisations of all sizes are trying to keep up with the digital trend and manage the ever-changing complexities of the IT systems. However, limited budgets, shortages of IT expertise as well as the security concern, are the common challenges that many businesses face. As such, the demand for managed IT service providers has increased in the last few years.
Implications in Your Operations
Now, let us look at what is one stop managed IT service. Simply put, a managed IT service is an information technology (IT) task provided by a third-party contractor. It also allows a business to offload or outsource IT operations to a service provider, known as a Managed Services Provider. The managed service provider has the on-going responsibility for 24-hour monitoring, managing and/or troubleshoot problems for the IT systems within a business. Under the managed IT service arrangement, the service provider maintains the functionality of the IT services and equipment. Meanwhile, the customer pays a regular fee for the service.
The Benefits of Managed IT Services
Nowadays many companies have started to leverage the power of managed services to increase efficiency, productivity and drive revenue in their businesses. The basic managed IT services usually start with a monitoring service. This will then develop to fully managed services that cover everything from discovering and fixing problems before they can negatively affect your business.
Furthermore, the managed IT service has a multiplicity of benefits to business:
Your IT environment is safe from cyber threats and vulnerable attacks with:
- proactive monitoring
- patch management
- desktop optimization (performed on a regular basis)
Managed services are usually priced according to the provided services on a flat-rate monthly basis. Depending on the services that include the programme offered, the number of devices, with different packages priced at different levels.
It offers the 24/7/365 service that ensures an additional level of comfort and security to your business. With a managed services provider, assistance is always within reach — days, nights, weekends, or holidays — to support users.
Increased operational efficiency
Organizations that offload their IT tasks to the Managed IT Services provider will ensure productivity for their business. This is because they will find that their in-house IT experts can spend more time to do:
- quality research
- organizational development
- implementation of projects
As your business grows, the IT environment and system need to grow, too. A good managed IT service enables you to scale your business up or down with nothing more than a simple discussion with your provider. Moreover, its ultimate flexibility and customizable nature are the important reasons why the demand for managed IT services increase. This is because such services have the capability of expanding and contracting based on your business needs.
Whether your business is large or small, using a managed IT service can help you to cut operational cost. In addition, you’ll be able to scale the service as necessary, have 7/24/365 assistance, and increase the overall efficiency of your business. Above all, the benefits of managed IT services is what your business needs to take it to the next level.